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PasswordFree® / Shopify

Give Shopify customers a passwordless way back.

PasswordFree provides a passwordless customer-account experience for the legacy customer-account setup documented in its Shopify guide. For a store using Shopify’s new customer accounts, check the integration fit before installing.

A customer checking an online order while unpacking a delivery
ShopifyBack to the reason they came.

Start with your customer-account model.

The published PasswordFree installation guide uses Shopify legacy customer accounts. Shopify’s new customer accounts use a different architecture; do not change your store’s account model just to follow an older guide.

Make the return to an account straightforward.

The app’s customer sign-in experience uses QR and picture-based authentication with configured device confirmation. Returning customers use their established authentication relationship to get back to the store.

Explore the app and its setup.

The Shopify App Store provides the app, its current terms and installation route. The setup guide explains the PasswordFree configuration.

Match your customer-account setup.

The published PasswordFree setup uses Legacy customer accounts and enables the sign-in buttons through the theme’s app embeds. Shopify has deprecated Legacy accounts in favor of its newer customer accounts.

If you use the newer accounts or are planning a migration, contact Identité® for the applicable integration before changing your store’s sign-in. The Legacy setup guide describes that specific configuration.

Already using PasswordFree®?

For help with registration, returning access or a device change, contact support with the store’s account configuration and the step where assistance is needed.

Review the current app terms.

PasswordFree for Shopify is paid and includes the applicable trial. Review the current Shopify listing for terms before installation or purchase.